Oraxis

Oraxis ACTION

A connected operating system for service businesses

ACTION runs every job through one flow: enquiry, approval, delivery, tracking, payment and follow-up. One work item, one customer record, no WhatsApp archaeology.

Book ACTION demoView pricing
Less chasingClear ownershipFaster approvalsClient visibility

ACTION dashboard

Work needing attention

Active work

24

Awaiting approval

5

Outstanding

R 186k

Active journeys

12

Hilux bumper repair

Approval overdue · Andrew Jacobs

Fleet wrap quote

Intake incomplete · Metro Panel

Deposit invoice

Payment overdue · Cape Fleet

oraxis.co.za/services/apps/oraxis-action/app/dashboard

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How it works

Every job travels the same path, from first enquiry to repeat customer

One customer record and one work item per job. Six connected modules move it from captured enquiry to paid, reviewed and rebooked.

Intake
Approve
Operate
Track
Collect
Nurture

Intake

Module I

Capture complete enquiries before work begins

Intake turns website and referral enquiries into structured submissions, customers and work items - the starting point for everything in ACTION.

Replaces: Instagram DMs, WhatsApp enquiries and half-answered email threads.

  • Published intake forms with secure public links
  • Submissions create customers and work items automatically
  • Staff review queue connected to the shared timeline

A recovery studio sends new clients a secure intake link. Every submission arrives complete, with a customer record and work item already created.

Approve

Module A

Every client decision, clearly recorded

Send approval requests from a work item, track status and due dates, and keep decisions tied to the job - not scattered in email.

Replaces: 'Did you get my quote?' calls and approval by silence.

  • Approval requests linked to work items and customers
  • Status tracking: sent, viewed, approved, changes requested
  • Overdue queue on the ACTION dashboard

A repair shop sends the quote as an approval link. The client approves on their phone and the decision is recorded against the job forever.

Operate

Module O

Run internal delivery with accountable steps

Workflow templates and runs guide your team through delivery with visible progress, blockers and completion - all anchored to the work item.

Replaces: Job cards, whiteboards and delivery steps living in one person's head.

  • Reusable workflow templates
  • Runs started from any work item
  • Step progress visible in the work item hub

A beauty studio runs every treatment through the same checklist, so quality does not depend on who is working that day.

Track

Module T

Customers always know what happens next

Customer journeys show stage, progress and status. Staff start journeys from work items and share portal links for transparency.

Replaces: 'Any update?' messages and status phone calls that interrupt real work.

  • Journey table with stage and progress
  • Customer portal link from the work item
  • Delayed journey alerts on the dashboard

A field service company shares a journey link. The customer watches their job move from booked to complete without phoning once.

Collect

Module C

Payments followed up, not forgotten

Issue invoices from work items, track outstanding and overdue balances, and see payment status in the same workspace as the job.

Replaces: Payment links buried in chats and the awkward second ask.

  • Invoices linked to work items and customers
  • Outstanding and overdue metrics on the dashboard
  • Payment status alongside approvals and journeys

A private care service requests the deposit the moment the quote is approved, and sees overdue balances on one dashboard.

Nurture

Module N

Turn completed work into what comes next

Post-completion campaigns and enrollments keep relationships warm - reviews, referrals and re-engagement tied to customers and work items.

Replaces: The follow-up you always mean to send and never do.

  • Campaign library with work-complete triggers
  • Enrollments visible on the work item hub
  • Follow-up without losing context

A tattoo artist automatically asks for a review two days after the session, and offers a touch-up booking six weeks later.

The difference

From scattered admin to one source of truth

The work does not change. The way it moves through your business does.

Before ACTION

  • Enquiries buried in WhatsApp threads
  • Approvals missed or lost in email
  • Payment links scattered across chats
  • Clients phoning for updates
  • No single source of truth on any job

After ACTION

  • One work item per job, from enquiry to follow-up
  • Clear status and a named owner on everything
  • A client portal link instead of phone calls
  • Payments tracked next to the work they belong to
  • An owner dashboard that shows what needs attention
Pricing

Installed around your business

Setup from R7,500 once-off. Platform and support from R1,500/month. Custom implementation quoted after a fit call. All pricing confirmed in writing before work starts.

Start here

ACTION Setup

From R7,500 once-off

We map your process, configure your workspace and train your team.

  • Work item hub configured for your jobs
  • Client portal links, approvals and payments
  • Intake forms and follow-up flows
  • Staff training and onboarding
Book a fit call

Platform & support

From R1,500 per month

Hosting, support and continuous improvements to keep the system sharp.

  • Hosting, backups and monitoring
  • Direct support, no ticket queue
  • Ongoing tuning as your process evolves
  • New features as ACTION grows
Book a fit call

Custom implementation

Quoted after a fit call

For multi-branch teams, integrations and custom customer journeys.

  • Advanced automations
  • Integrations with your existing tools
  • Multi-branch and team roles
  • Custom journeys and reporting
Book a fit call

Your customers never pay for accounts or seats. They use secure links you send, so the price never grows with your client list.

Honest fit

Built for some businesses, not all of them

ACTION works best when there is a repeatable process to standardise. If that is not you yet, we will say so on the call.

ACTION is a strong fit if you are:

  • Service businesses with repeatable jobs
  • Businesses that need client approvals
  • Businesses that collect deposits or staged payments
  • Businesses whose customers want progress updates
  • Teams with admin bottlenecks slowing delivery

ACTION is not ideal for:

  • Businesses wanting a cheap template website only
  • Fully self-serve SaaS shoppers
  • Teams unwilling to standardise their process

If you just need a great website first, start with a Launch or Growth Site. ACTION can plug in later.

Next step

Book a 20-minute ACTION fit call

We map your current process, show you ACTION running on jobs like yours and give you a clear yes or no on fit. No pressure, no obligation.

Book your fit callWhatsApp us instead